Telecom Billing Systems

Access Top Telecom Billing Systems to Make the Most Impact with Your Services

Telecom billing systems are crucial for MVNOs and MNOs. These systems allow them to come up with attractive offerings for their customers. Especially for smaller players in the industry like MVNOs, the role of telecom software solutions is immense. If the billing and B/OSS operations are carried out correctly, then it becomes easier for a telco to prosper in the current industry.

Important Attributes of a Telecom Billing Specialist

There are many companies out there who boast that they are the telecom billing specialist and have the top telecom billing systems. But most of the times, it is just exaggeration and nothing practical. It is in your hands to find the best telecom services partner by analyzing their major attributes:

Convergent billing platform like an Online Charging System (OCS)

A real-time OCS forms the backbone of modern-day billing operations. To get the best results in billing, you need a telecom billing specialist that has complete expertise in managing the OCS. Also, the OCS should be 3GPP complaint, which means that the PCEF and OCS is connected with a real-time and direct interface. Such a configuration prevents revenue leakage and also enforces credit limits accurately.

Inventory management

Available telecom services should always be monitored and managed. Telecom software solutions keep complete track of the inventory and replenish the exhausted services. It is crucial that the inventory is always full of the necessary quota, so that customers can use their subscribed services immediately.

Expertise in CRM

No telecom process is complete without a Customer Relationship Management (CRM) tool. It keeps a track of all the communication between customer support agents and the customers. Nowadays, the data generated via CRM can be quickly extracted and used for data mining and other Big Data analytics operations.

Assurance of Revenue

It is crucial that the billing system assures revenue for the telecom operator. Auditing, reconciliation for carrier billing and fraud detection are all integral parts of revenue assurance module of telecom billing systems.

Caters to different telecom services, markets and customers

The telecom billing systems should be versatile. They should encompass different subscription types like prepaid and postpaid billing. Along with that, they should also be good enough to monetize the present and emerging services like 5G and IoT.

OSS Billing is one of the best telecom billing specialists in the world with long-term experience of telecom B/OSS functions and telecom billing. We have a dedicated platform that is supported by 24×7 customer support.

OSS Software Telecom

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Telecom Billing Specialist

Simplify Service Monetization with A Dependable Telecom Billing Specialist

The telecom market is all about attracting customers. If you have the right plans, you can gain a fair share of the market and leave your competitors biting the dust. However, small-scale MVNOs that enter the market often find themselves in a cutthroat industry where they have to face several difficult challenges. The biggest obstacle that lays in their path is monetizing their services in such a way that customers leave their existing subscription and join them instead. So, they need a telecom billing specialist who can make this task easier.

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Why Telecom Billing Systems Have Become so Important for Businesses?

The rampant entry of new players in the telecom industry and the waning use of voice and SMS services have the established telcos worried about their future prospects. Due to the intense competition and receding profits from their traditional offerings, telecom operators are looking for new avenues to improve their bottom line. From telco-OTT partnerships to launching fresh and improved offerings like bundled services, telecom operators are trying their hand at everything to garner customer interest from all corners. However, many telcos are failing to bring their services to market in time, which is leading to lost opportunities. The primary cause of this failure lies in the poor telecom billing systems they have employed.Continue reading

Convergent Billing: The Biggest Reason for Hiring a Telecom Billing Specialist

Billing has emerged as one of the key requirements of telecom operators in the recent past. Nowadays, no operator can breathe a sigh of relief till he has procured the services of a telecom billing specialist that knows the ins and outs of the present-day telecom industry. The main reason for this desperate desire to improve the billing process comes from the frequent launch of new and improved services that need to be accommodated in a billing system. As legacy billing systems are simply not good enough to incorporate such changes dynamically, it becomes essential to switch to modern and convergent telecom billing services.Continue reading

Maximize Customer Interest with Discounts by Using Convergent Telecom Software Solutions

With the rise in competition in the telecom industry, CSPs (Communication Service Providers) are trying their best to wow their customers. Most of the telecom vendors are busy expanding their network outreach and improving their service quality. While these efforts definitely increase customers’ satisfaction levels, the impact of such endeavors is not immediate.Continue reading