Explained: Avoid the Trap of Custom-Made Telecom Billing Software with APIs

Staying profitable in the extremely competitive telecom industry has become a challenge for telcos. Receding profits from their ever-dependable traditional offerings like calls and SMS is one of the biggest reasons for their struggles. However, it is not the sole reason for their predicament. Continue reading

Why Your MVNO Needs a Carrier-Grade Telecom Billing System Software Solution?

The evolving landscape of telecom has posed new challenges for operators both big and small. The new requirements have posed great difficulty for operators that still rely on age-old billing systems. A major overhaul is needed to uplift the billing performance and it can be done by investing in a carrier-grade telecom billing system software solution. Continue reading

Why Telecom Billing Systems Have Become so Important for Businesses?

The rampant entry of new players in the telecom industry and the waning use of voice and SMS services have the established telcos worried about their future prospects. Due to the intense competition and receding profits from their traditional offerings, telecom operators are looking for new avenues to improve their bottom line. From telco-OTT partnerships to launching fresh and improved offerings like bundled services, telecom operators are trying their hand at everything to garner customer interest from all corners. However, many telcos are failing to bring their services to market in time, which is leading to lost opportunities. The primary cause of this failure lies in the poor telecom billing systems they have employed. Continue reading

Convergent Billing: The Biggest Reason for Hiring a Telecom Billing Specialist

Billing has emerged as one of the key requirements of telecom operators in the recent past. Nowadays, no operator can breathe a sigh of relief till he has procured the services of a telecom billing specialist that knows the ins and outs of the present-day telecom industry. The main reason for this desperate desire to improve the billing process comes from the frequent launch of new and improved services that need to be accommodated in a billing system. As legacy billing systems are simply not good enough to incorporate such changes dynamically, it becomes essential to switch to modern and convergent telecom billing services. Continue reading

Maximize Customer Interest with Discounts by Using Convergent Telecom Software Solutions

With the rise in competition in the telecom industry, CSPs (Communication Service Providers) are trying their best to wow their customers. Most of the telecom vendors are busy expanding their network outreach and improving their service quality. While these efforts definitely increase customers’ satisfaction levels, the impact of such endeavors is not immediate. Continue reading