Off late, telecom operators have found themselves under intense pressure to come up with innovative services to counter the threat posed by emerging competition. While some are wholeheartedly accepting the challenge, others are left befuddled by the complexity of the task at hand. Although the challenge is the same for everyone, the ones with an obsolete telecom billing system software are at a clear disadvantage. This is the main reason why; they are shying away from making the necessary changes.Continue reading
Monthly Archives: April 2019
Why Telecom Billing Systems Have Become so Important for Businesses?
The rampant entry of new players in the telecom industry and the waning use of voice and SMS services have the established telcos worried about their future prospects. Due to the intense competition and receding profits from their traditional offerings, telecom operators are looking for new avenues to improve their bottom line. From telco-OTT partnerships to launching fresh and improved offerings like bundled services, telecom operators are trying their hand at everything to garner customer interest from all corners. However, many telcos are failing to bring their services to market in time, which is leading to lost opportunities. The primary cause of this failure lies in the poor telecom billing systems they have employed.Continue reading