In recent times, telecom billing has emerged as an important tool for garnering customers’ trust. With accurate and transparent telecom billing software solutions, it becomes a whole lot easier to convey to customers that you actually care about them. Also, with the rise of convergent and agile billing solutions, customer services processes have improved considerably. However, one of the biggest challenges in telecom billing in recent times has been managing the billing tasks for OTT (Over the Top) services.Continue reading
Monthly Archives: February 2019
Invest in Top Telecom Billing Systems for Enhancing Customer Experience
Given the nature of competition today, legacy billing systems are simply not enough. Most telecom operators that are still using older software solutions for their billing tasks are perplexed about making an investment in top telecom billing systems of today.Continue reading
Maximize Customer Interest with Discounts by Using Convergent Telecom Software Solutions
With the rise in competition in the telecom industry, CSPs (Communication Service Providers) are trying their best to wow their customers. Most of the telecom vendors are busy expanding their network outreach and improving their service quality. While these efforts definitely increase customers’ satisfaction levels, the impact of such endeavors is not immediate.Continue reading