Convergent Billing: The Biggest Reason for Hiring a Telecom Billing Specialist

Billing has emerged as one of the key requirements of telecom operators in the recent past. Nowadays, no operator can breathe a sigh of relief till he has procured the services of a telecom billing specialist that knows the ins and outs of the present-day telecom industry. The main reason for this desperate desire to improve the billing process comes from the frequent launch of new and improved services that need to be accommodated in a billing system. As legacy billing systems are simply not good enough to incorporate such changes dynamically, it becomes essential to switch to modern and convergent telecom billing services. Continue reading

Telecom Billing Services Trends: Past, Present and Future

With a projected growth of 10.7% between 2016 and 2025, revenue management and telecom billing market in the US looks to be evolving. As competition between telcos increases across the globe, similar growth is expected in other regions as well.

The demarcation in telecom billing and revenue management is formed on the basis of various parameters such as billing solutions, telecom billing services, meditation software, fraud management software etc. The market is further divided on the basis of the type of deployments – cloud-based, in-house or a hybrid of both. With so many different parameters governing the changing dynamics, it is hard to ascertain the trends that will shape the future of telecom billing systems vendors.   Continue reading

What Makes Most Top Telecom Billing Systems a Bad Investment?

While browsing online, have you ever landed on a webpage that wants you to ‘Accept’ cookies? If you have, then you may recall you are provided two options to choose from. Whether you want to accept the cookies or decline them. In this case, most people choose to decline cookies. But, when the options are changed and an individual is asked to ‘Accept’ or ‘Configure Settings’, most choose to ‘Accept’ as they do not want to waste their time. Case in point being, people can be fooled by the presentation.

telecom billing services

The same is the case with many top telecom billing systems that portray themselves as the savior of your business, but in the fine print under their long advertisement page, they sell you things that you don’t need. Continue reading

An OSS solution that guarantees quality provisioning

Our CareTel software is designed to serve only the best provisioning facilities, as was recently acknowledged by one of our longstanding clients. They said that our solution was by far the most easy to manage and easy to implement. And we told them that the credit for this goes first to our congenial Call Center Agents, and secondly to our feature-rich CareTel software which guarantees the highest quality of provisioning.
Whether the customer is a postpaid mobile service subscriber or a prepaid one, we ensure that they get immaculate and hassle-free provisioning facilities like activation, suspension, renewal or any other requirement. Few of the features that set our service a class apart and make us the distinguished oss and billing solution provider are: Continue reading

Pre-paid and Post-paid Telecom Billing Solutions made easy by CareTel OSS software – Part-2

The previous blog described how OSS could work like a magic wand to simplify the pre-paid billing process. This blog will spell out how the magic of OSS extends to post-paid services.
So here is what you get with CareTels post-paid OSS billing solution:

  • All Inclusive Pricing, with Tax

The software can be customized so that the final bill includes various taxes as well as surplus charges. Continue reading

Paperless Billing is the Way Ahead

We need not to reiterate that millions of forests are being chopped down for producing paper. The whole process of paper manufacturing also emits greenhouse gases and consumes water. And the waste generated by paper ends up in our landfills. Today in the IT age, humanity has the option to reduce its consumption of paper as more and more people of the world possess a Personal Computer (PC) or a Personal Digital Assistant (PDA). We, at CareTel OSS Billing, are doing our bit to make the planet greener. Continue reading