Staying profitable in the extremely competitive telecom industry has become a challenge for telcos. Receding profits from their ever-dependable traditional offerings like calls and SMS is one of the biggest reasons for their struggles. However, it is not the sole reason for their predicament. Continue reading
The evolving landscape of telecom has posed new challenges for operators both big and small. The new requirements have posed great difficulty for operators that still rely on age-old billing systems. A major overhaul is needed to uplift the billing performance and it can be done by investing in a carrier-grade telecom billing system software solution. Continue reading
The way the telecom industry works these days, launching the best service does not always translate into profits. It is your ability to understand the pulse of the market and launching plans at the right time – before your competition – is what clinches the deal with the customers. Especially if you are an MVNO or a small player in the telecom industry, you do not always have to spend millions before you taste success. The sweet recipe of success lies in partnering with the right telecom billing systems vendors who have top telecom billing systems to back your vision. Continue reading
Over the last few years, MVNOs’ (Mobile Virtual Network Operators) have become an integral part of telecom operations. With their innovative and low-priced offerings, they have brought essential telecom services at the doorsteps of people in the lower-income group. Moreover, MVNO services cater to certain specific customer bases, making them ideal for customers whose requirements are not fulfilled by the MNOs (Mobile Network Operators) in their area. However, MVNOs are increasingly becoming competitive due to a rapid rise in their numbers. So, if you are an innovative MVNO but aren’t able to launch your creative plans at the right time, it is time to partner with an MVNE that has dynamic telecom software solutions. Continue reading
There is no denying the fact that the telecom industry is evolving at a rapid rate. The influx of newer services is happening quickly, and with it, the competition is growing manifold. To address the challenge posed by the competition, telcos have changed their approach from product-centric to customer-centric. In the present state of the telecom industry, customers hold all the power when it comes to making a brand or destroying it completely. This is the main reason why; it is essential to invest in a telecom billing software solution that helps you launch innovative services that can evoke interest in customers. Continue reading
Off late, telecom operators have found themselves under intense pressure to come up with innovative services to counter the threat posed by emerging competition. While some are wholeheartedly accepting the challenge, others are left befuddled by the complexity of the task at hand. Although the challenge is the same for everyone, the ones with an obsolete telecom billing system software are at a clear disadvantage. This is the main reason why; they are shying away from making the necessary changes. Continue reading
The rampant entry of new players in the telecom industry and the waning use of voice and SMS services have the established telcos worried about their future prospects. Due to the intense competition and receding profits from their traditional offerings, telecom operators are looking for new avenues to improve their bottom line. From telco-OTT partnerships to launching fresh and improved offerings like bundled services, telecom operators are trying their hand at everything to garner customer interest from all corners. However, many telcos are failing to bring their services to market in time, which is leading to lost opportunities. The primary cause of this failure lies in the poor telecom billing systems they have employed. Continue reading
In modern times, m-commerce has become all the rage due to an increase in the number of subscribers who make orders using their mobile phones. This new trend is catching on fast, which provides a wonderful opportunity for telcos to exploit it. As almost half of the world is unbanked (nearly 50% of people in the world do not have access to banking services), a telecom operator would be foolish to let go of the opportunity of tapping into this market. A great way to access the m-commerce market is by employing top telecom billing systems that provide a mobile wallet facility. Continue reading
‘Wrong billing is frowned upon by customers across the globe’. This statement is never truer than in the context of telecom billing, which is becoming increasingly complex with the rise of new services and emerging competition from various sectors. As popular services like OTT (Over the Top) eat into the revenue of telcos both big and small, the margin for error has become very slim. A telecom operator simply cannot afford to be lax when it comes to employing telecom software solutions as it is on them lies the whole burden of the extremely critical billing operations. Continue reading
Billing has emerged as one of the key requirements of telecom operators in the recent past. Nowadays, no operator can breathe a sigh of relief till he has procured the services of a telecom billing specialist that knows the ins and outs of the present-day telecom industry. The main reason for this desperate desire to improve the billing process comes from the frequent launch of new and improved services that need to be accommodated in a billing system. As legacy billing systems are simply not good enough to incorporate such changes dynamically, it becomes essential to switch to modern and convergent telecom billing services. Continue reading