ACP program enrollment

Bridging the Digital Divide in Our Country with ACP Program

The COVID-19 pandemic has amply demonstrated the value of dependable internet access at home. It’s necessary for working from home as well as for staying in touch with friends and viewing television shows and movies on streaming services. An advantage for qualified families toward their internet or cellular connection is offered through the ACP, a government initiative. The first step in receiving your benefit is to obtain federal government approval.

Access to the internet is necessary for a variety of purposes, including jobs, school, healthcare, and more. To make broadband service and internet-connected devices more accessible to families, the Infrastructure Investment and Jobs Act launched the Affordable Connectivity Program (ACP).  The Universal Service Administrative Company oversees the ACP (USAC). The ACP can assist you with paying for internet services in one of two ways:

  • Services at a reduced cost: For internet service with one of more than 1,300 partner internet providers, the ACP offers eligible households a discount of up to $30 per month.
  • No-cost services: The government has teamed with 20 internet service providers to offer high-quality, high-speed internet for $30 per month or less (download speed must be at least 100 Mb/s). Your internet service will be free if you utilise your ACP benefit with one of the 20 partner providers.

What can I expect from the ACP?

Eligible homes can get the following from the acp benefit program providers:

  • Discounts for broadband service of up to $30 per month OR up to $75 per month for service on eligible tribal grounds are also available.
  • If the household contributes between $10 and $50 toward the cost of the device, a one-time discount of up to $100 for a desktop computer, laptop, or tablet purchased from a qualifying supplier.
  • The amount of the reduction, which is up to $30 per month for eligible households, is dependent upon the services your household selects. Never will the ACP credit exceed what you pay each month for internet services.
  • You will be responsible for paying the extra money if the plan you select has a monthly cost of $30 or more.

Your monthly internet fee will be nothing if you pick one of the 20 internet service providers that provide services for $30 per month.

The ACP is restricted to one $100 equipment discount and one $30 per month service discount per qualified family, NOT per individual.

How to enroll in ACP program?

Contact your existing internet provider directly if you already get Lifeline benefits and want to know how to enroll in ACP program. The Affordable Connectivity Program does not need you to register. Your Lifeline and ACP benefits may be used in conjunction with one another or separately. 

If you currently take part in a broadband service program for low-income individuals with a non-Lifeline provider, get in touch with them directly to inquire about joining the ACP. The ACP may not require a separate application from you.

There are three methods to apply for the ACP if you choose not to enroll in any of the aforementioned two programs:


To finish the ACP application online, go to the Lifeline and ACP National Verifier Portal and log in or establish a new account. Online applications can sometimes be approved right away, and the process is quick.

via mail

Follow the ACP Application Instructions and print out an ACP Application (in English or Spanish).

If more than one person in your home is eligible, the Universal Service Administrative Company (USAC) advises printing out a Household Worksheet (in English or Spanish) and including it with your application to assist ensure that you obtain the exact benefit amount. 

The ACP Application Form and Household Worksheet (if applicable) should be sent to:

ACP Support Center

 P.O. Box 7081

London, KY 40742

Talk to your internet service provider directly

Find out if your current internet service provider is an ACP member. If that’s the case, you might be able to contact them directly and forego the application procedure.

To locate a nearby participating internet provider, use the USAC’s online ACP Provider Locator tool.

The program will get in touch with you to ask for further information and provide you advice on how to submit it if your eligibility cannot be verified based solely on your application. To prevent processing delays when registering by mail, it is advised that you provide printed copies of your supporting documentation.  

What’s the procedure for the Affordable Connectivity Program?

You may stay connected to homework, employment opportunities, healthcare, and other things with the help of the Affordable Connectivity Program (ACP), which offers low-cost, high-speed internet to your house. If you fulfil any of the other criteria listed below and are eligible for public assistance programs like Medicaid, SNAP, or Lifeline, you could also be eligible.

We’re dedicated to keeping you connected and saving you money, whether you choose to continue with an existing plan or join up for a new one.

What is the program for affordable connectivity?

The 2021 infrastructure bill included the Affordable Connectivity Program, which was established to help those who are having trouble paying for internet connection. It links qualified families with employment opportunities, vital healthcare services, online learning opportunities, and much more.

For homes that qualify, the program offers a credit of up to $30 per month for internet access. The amount of the subsidy is determined by the cost of internet access in your location.

How long will I be able to utilise the ACP benefit?

As long as you meet the requirements for the program, you are qualified to receive the ACP benefit. The ACP will remain in place as long as federal financing is available, which is anticipated to persist for several years. Households that have signed up for the program will be informed at least 30 days before it expires.

The Affordable Connectivity Program requires that you contact your ACP internet provider within 30 days if your eligibility has changed. 

What are the ACP program’s subsidy procedures are

The Emergency Broadband Benefit Program (EBB Program) has been replaced by the FCC’s Affordable Connectivity Program (ACP), which aims to make internet access more affordable for low-income customers. The benefit would give qualified households a discount on broadband service of up to $30 monthly, or up to $75 monthly for those on tribal grounds.

The role of national verifier in the ACP program is a federal government subsidy that lowers the customer’s broadband Internet access service fee. If the household chooses to continue using the service after the Program has ended, they will be subject to the provider’s undiscounted regular prices, terms, and conditions.

FAQ regarding the Affordable Connectivity Program

When is the ACP program open for registration?

The program for affordable connectivity is now accessible. For additional details on the benefit, see the Affordable Connectivity Program Consumer FAQ.

Who gets the money?

FOCUS Broadband, the service provider, will get the money straight from the Affordable Connectivity Program.

Will the National Verifier be used to assess eligibility?

Yes. The national verifier acp application will be used to determine a household’s eligibility.

Will I automatically be eligible for the ACP discount if I currently get Lifeline benefits?

No. You must choose a qualified service plan and opt-in with Broadband, or seek enrollment in the ACP with Broadband.

Can I register for the ACP if I already have a customer account or have had one in the past?

Yes. All qualifying FOCUS Broadband subscribers, whether new, past, or present, are eligible for the bonus.

Can I get the Lifeline discount and the ACP discount at the same time?

Yes. The Lifeline discount as well as the ACP discount are available to qualified consumers. The Lifeline and ACP benefits can be used jointly for one qualified service or individually for a lifeline national verifier acp program by eligible clients.

Can I receive a credit for more than the cost of my current service?

No. The ACP credit cannot exceed the cost of the broadband package but may not be less than $30 per month.

Read more: How Medical Billing System Benefits With ACP Billing Services

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