Off late, telecom operators have found themselves under intense pressure to come up with innovative services to counter the threat posed by emerging competition. While some are wholeheartedly accepting the challenge, others are left befuddled by the complexity of the task at hand. Although the challenge is the same for everyone, the ones with an obsolete telecom billing system software are at a clear disadvantage. This is the main reason why; they are shying away from making the necessary changes. Continue reading
The rampant entry of new players in the telecom industry and the waning use of voice and SMS services have the established telcos worried about their future prospects. Due to the intense competition and receding profits from their traditional offerings, telecom operators are looking for new avenues to improve their bottom line. From telco-OTT partnerships to launching fresh and improved offerings like bundled services, telecom operators are trying their hand at everything to garner customer interest from all corners. However, many telcos are failing to bring their services to market in time, which is leading to lost opportunities. The primary cause of this failure lies in the poor telecom billing systems they have employed. Continue reading
In modern times, m-commerce has become all the rage due to an increase in the number of subscribers who make orders using their mobile phones. This new trend is catching on fast, which provides a wonderful opportunity for telcos to exploit it. As almost half of the world is unbanked (nearly 50% of people in the world do not have access to banking services), a telecom operator would be foolish to let go of the opportunity of tapping into this market. A great way to access the m-commerce market is by employing top telecom billing systems that provide a mobile wallet facility. Continue reading
While browsing online, have you ever landed on a webpage that wants you to ‘Accept’ cookies? If you have, then you may recall you are provided two options to choose from. Whether you want to accept the cookies or decline them. In this case, most people choose to decline cookies. But, when the options are changed and an individual is asked to ‘Accept’ or ‘Configure Settings’, most choose to ‘Accept’ as they do not want to waste their time. Case in point being, people can be fooled by the presentation.
The same is the case with many top telecom billing systems that portray themselves as the savior of your business, but in the fine print under their long advertisement page, they sell you things that you don’t need. Continue reading
While OSS is common industry jargon, but laypersons still do not understand OSS much. That is why we post here a beginner’s guide to OSS. This is more brief than the Wikipedia version and less complex than other definitions that you would find on the web. Continue reading
All the Communication Service Providers (CSPs) are actually not just that. Besides communication, they are also a source of entertainment to mobile users. Every telecom corporation offers various products like ringtones, caller tunes from popular movie songs, music albums to their customers. These are apart from their regular talk time recharge and are also billed separately. Such services are called as Value-added services (VAS). Continue reading