Make the Most of CSP and OTT Vendor Partnership with Telecom Software Solutions

‘Wrong billing is frowned upon by customers across the globe’. This statement is never truer than in the context of telecom billing, which is becoming increasingly complex with the rise of new services and emerging competition from various sectors. As popular services like OTT (Over the Top) eat into the revenue of telcos both big and small, the margin for error has become very slim. A telecom operator simply cannot afford to be lax when it comes to employing telecom software solutions as it is on them lies the whole burden of the extremely critical billing operations. Continue reading

Maximize Customer Interest with Discounts by Using Convergent Telecom Software Solutions

With the rise in competition in the telecom industry, CSPs (Communication Service Providers) are trying their best to wow their customers. Most of the telecom vendors are busy expanding their network outreach and improving their service quality. While these efforts definitely increase customers’ satisfaction levels, the impact of such endeavors is not immediate. Continue reading

Why a Move to Cloud Is the Next Step in Innovation of Telecom OSS Solutions?

Cloud technology has been a transformative force that has disrupted businesses and brought about unimagined changes in the IT world. A number of businesses have reaped the rewards of migrating to the cloud, while many are contemplating this move with great skepticism. However, such are the benefits of cloud migration that even the worst critics are finding it hard to resist its temptation. Even CSPs (Communication Service Providers) are thinking about shifting their telecom OSS solutions to the cloud for exploiting its potential to the maximum. Continue reading