Over the last few years, MVNOs’ (Mobile Virtual Network Operators) have become an integral part of telecom operations. With their innovative and low-priced offerings, they have brought essential telecom services at the doorsteps of people in the lower-income group. Moreover, MVNO services cater to certain specific customer bases, making them ideal for customers whose requirements are not fulfilled by the MNOs (Mobile Network Operators) in their area. However, MVNOs are increasingly becoming competitive due to a rapid rise in their numbers. So, if you are an innovative MVNO but aren’t able to launch your creative plans at the right time, it is time to partner with an MVNE that has dynamic telecom software solutions.
Why Agility in Billing is Key to Success?
All modern telecom OSS solutions and billing solutions are devised with one basic purpose – monetizing complex telecom services. Companies realize that without properly monetizing their services, they won’t be able to make profits out of their business endeavors. To ensure that the billing solution accounts for every complexity, you need a billing service that is agile. However, MVNOs are mostly too busy in creating innovative strategies to evoke customer interest, which leaves them very little time to ponder upon their telecom software solutions. This is the main reason why they should offload their billing tasks to a competent MVNE.
The Key Features of Quality Telecom Software Solutions
Although agility is the key to success for any MVNO, there are many other features that make for a quality telecom billing solution. Some of the important features are listed below:
- Data security – With hackers’ threat rising with each passing day, no telecom software solutions are safe unless protected by state-of-the-art encryption. So, it is best to partner with an MVNE that puts security on the highest pedestal.
- Versatility – Telecom software solutions that only address billing leave you with the problem of finding more vendors for other BSS- and OSS-related tasks. As inventory management and distribution are part and parcel of all MVNO operations, it is in your best interest to procure a software solution that addresses all the essential telecom-related requirements.
- Scalability – Having a telecom software solution that can be scaled as per requirement is vital for ensuring long-term profits. A scalable telecom software solution like Telgoo5 can be used for meeting the ever-changing billing requirements in the telecom industry.
- Provision for self-service – As more and more businesses evolve and look for self-service platforms, the telecom industry is also looking that way. To ensure a sound future for your MVNO business, it is best to associate with an MVNE that can offer you telecom software solutions with self-service feature along with billing. With such a solution, your customers will be able to create their own preferred plans by adding different services to the cart.
- Analytics – Without analytics, it would be impossible for an MVNO to understand its customers’ behavior. Hence, you should partner with an MVNE that provides analytics as part of the package of your telecom OSS solutions.