The previous blog described how OSS could work like a magic wand to simplify the pre-paid billing process. This blog will spell out how the magic of OSS extends to post-paid services.
So here is what you get with CareTels post-paid OSS billing solution:
- All Inclusive Pricing, with Tax
The software can be customized so that the final bill includes various taxes as well as surplus charges.
- Processing of Daily Usage File
A post-paid essentially records the total usage of a customer in a given month. This is computed by adding up all the Daily Usage and this record is maintained on a daily basis, in case the customer requires. These DUF files can be downloaded as many times. And the charges can be calculated and updated regularly, depending on the plan of the user – like 3-way calling or calling of 411, making local and international outbound calls and texts etc.
- Processing of Call Detail Records
Similar to the DUF, the files of CDRs are also regularly updated daily.
- Late Fees
You can set the criteria for a late fee, and the software will automatically add it up in the charges. The software also generates a list of the defaulting customers who will have to pay up a late fee, and they are also emailed about the same.
- Customized Scheduled Billing
Typically postpaid bills are computed on a monthly basis. But in case the customer requires daily, weekly, fortnightly billing, it can be easily done! Now you can give the liberty of deciding the billing cycle to your customers. Rest assured, each billing cycles goes through a double-checked for its correctness. It is never posted before a quality audit is done.
Whatever be the tax rating, the CareTel software can easily calculate it. It has information of more than 90 percent of tax ratings fed within its billing system.
- Print from anywhere
Unlike many OSS billing solution providers, we do not have any contract that binds you to print your bills from us. You are free to choose any vendor as per your convenience for printing.
- Carrier Access Billing Facility
Our intelligent CereTel software can sieve out the non-billable calls from the list of billable calls. The process for DUFs and CABs billing can be optimized the way you want, on a daily/weekly/monthly basis.
We believe in saving our trees, saving our environment and therefore saving paper. We offer the facility of providing an e-Bill, which is directly sent to the customers through an e-mail. This e-bill is integrated with the online payment solution as well so that the entire transaction can be done effortlessly with a few clicks.
So whether you want pre-paid services or post-paid services, CareTel is your one-in-all solution!